An interactive platform called SmartWork 5, which was launched in Australia, has been inundated with complaints about a lack of user-friendly controls.
The app was launched on August 15 and has received an average of almost 100,000 downloads per day since it was launched, according to a Google Australia spokesperson.
The company said the app was initially developed by SmartWork creator and founder, Jens Van der Velde, with support from former SmartWork co-founder and CEO, Michael Clements.
“The app was created with the intention of making it as easy as possible for people to create and interact with smart work,” the spokesperson said.
“In the early stages, the app lacked a lot of the features SmartWork users wanted and had a few problems that the team was working on.”
However, the company said that the issues with the app were fixed and that users could continue using the app without issues.
The spokesperson said SmartWork had received feedback from users that the app did not have the features they were looking for and that it would continue to improve.
The developer has since made a number of updates to the app.
For example, the team is looking to add support for a smartwatch platform, but has also made the app compatible with many iOS devices, including iPhones and iPads.
“We are actively working on making it easier for our customers to interact with the SmartWork app, which we believe will make the app more accessible to more users, and better reflect the platform and the work that SmartWork has been doing over the last few years,” the statement said.
The platform was originally designed for people with mobility issues and is intended to provide access to an alternative to relying on a mobile phone for work.
“Our focus is to give people the tools to build their own business from scratch using their smart phones,” the company stated.
“A new platform for people using mobility challenges to create innovative work from scratch is a huge opportunity.”